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You don't have to wait for emergency assistance anytime, day or night. Someone will take your call 365, 24/7.

Get free access to services and referrals by calling, texting, emailing or live chatting with a 211 call specialist 365, 24/7 by dialing 211 or visiting


The Allegheny Link is Allegheny County’s Homeless Continuum of Care’s Coordinated Entry access point.  The Link is dedicated to helping you find homeless and housing supports.  Speak to a live person Monday through Friday 8 A.M. to 5 P.M.  If you call after hours, an automated message will give you a list of supports you can access right away.

Call 866-730-2368
Send an email
Search Shelters by Location

Reporting Abuse or Neglect

To report abuse or neglect of a child under 18 call ChildLine

To report abuse or neglect of an adult with an intellectual or physical disability call Adult Protective Services

To report abuse or neglect of an older adult 60+, call Older Adult Protective Services

Mental Health

If you or someone you know is having thoughts of suicide, experiencing a mental health or substance use crisis or any other kind of emotional stress, call or text 988 24/7 or chat with a trained counselor at
988 serves as a universal entry point so that no matter where you live in the US, you can reach a trained crisis counselor who can help.

Walk-in or mobile help for people in crisis at resolve Crisis Network
1-888-7 YOU CAN (968226)
Text “PA” to 741741 to reach a crisis counselor
Walk-in: 333 North Braddock Ave., Point Breeze
*If you call 988 from an Allegheny County area code, you will be connected to resolve Crisis Services; you can also continue to call resolve at (888) 796-8226 to connect to a crisis counselor and other crisis services.

For LGBTQIA support, visit The Trevor Project or reach out by calling 1-866-488-7386.

If you think someone is a danger to themselves or others due to a mental health condition call Allegheny County Information Referral and Emergency Services (IRES)

For help after experiencing a disaster call the SAMHSA Disaster Distress Helpline

If you or someone you know has been the victim of a crime, call the Center for Victims

Substance Use

For immediate help with substance use call PA Get Help Now
1-800-662-HELP (4357)
Walk-in: Pathway to Care and Recovery, 326 Third Avenue, Pittsburgh Pa 15222

Allegheny County Assistance Office Locations

Qualified individuals may apply for a variety of services provided by the PA Department of Human Services by visiting or calling a local County Assistance Office. Available locations listed here.