Children and Families
Find childcare or food and other essentials and keep kids safe.
Have a new baby
Start with Hello Baby
Have questions? Want to meet other parents? Need support with formula or breastfeeding? Wondering about your baby’s development?
Visit Hello Baby for parenting tips and resources about:
Dial 211, United Way’s helpline available 24/7 and ask to speak with a Hello Baby Family Specialist.
Childcare, Pre-School, Pre-K
Start with the Early Learning Resource Center
Speak with someone about quality, affordable childcare and early learning opportunities near you.
Call 888-340-3572 to speak to a live person Monday through Friday from 8 A.M. to 5 P.M.
Diapers, formula and more
Start with the Family Centers of Allegheny County
There are 27 Family Centers throughout the County who help families with kids up to age 18. Services are free and available to all parents regardless of income. Most Centers are open Monday through Friday 9 A.M. to 4 P.M.
Use this map to find a Center near you.
Report child abuse or neglect
Start with ChildLine
24-hour Hotline: 800-932-0313
Mandated reporters can report online.
ChildLine staff listen to child well-being concerns and get the information as quickly as possible to the appropriate investigating agency.
Information on Adoption
Start with Pennsylvania Statewide Adoption and Permanency Network (SWAN)
Call the toll-free number: 1-800-585-7926
SWAN includes county children and youth agencies, juvenile court judges, foster and adoptive parents, private adoption agencies, the Pennsylvania Adoption Exchange and many others, all working together on behalf of children who need permanent homes.
Other helpful resources
Have a question or concern about services?
DHS Director's Action Line specialists are available Monday - Friday 8AM - 5PM.
- Call 1-800-862-6783
- Text "Action" to 412-324-3388
- Send an Email