Older Adults

Start with the SeniorLine

SeniorLine offers information on older adult services and can guide you through applying for services for yourself or a loved one. There are four easy ways to get connected with SeniorLine.

Phone
Call the SeniorLine at 412-350-5460, available weekdays from 8:30 am to 4:30 pm. Speak directly with a Care Manager and have questions answered in real-time.

Email
Send an email to SeniorLine, which is an easy way to share detailed information, or prefer writing things down at your own pace.

Appointments
Schedule an appointment in advance for a time and date that works best for you, and a dedicated Care Manager will contact you.

Chat with ARIA, the AI assistant
Available 24/7, ARIA can help provide quick information and answers.

Start with Allegheny County Older Adult Protective Services

If you suspect abuse or neglect of someone who is 60 years of age or older, call one of the hotlines below:

• 1-800-490-8505 (state-wide hotline)
• 412-350-6905 (local hotline)
• 1-800-344-4319 (toll-free local hotline)

Phone lines are answered 24/7.

Visit the webpage

Start with the Allegheny County Senior Centers

• Call SeniorLine at 412-350-5460
• Send an email
• Schedule an appointment with a SeniorLine Care Manager
• Search for a Senior Center near you on the interactive map
• Print out a list of Senior Centers
• Chat with ARIA

Adults 60+ can also get matched with another senior who will come to your home to talk, watch TV and participate in your favorite hobbies. It’s free to join. Apply now.

Area Agency on Aging (AAA) FAQs

Start with SeniorLine

• Call: 412-350-5460
• Send an email
• Schedule an appointment with a SeniorLine Care Manager
• Chat with ARIA

Learn about programs that provide support to seniors living in their own home.

View a map of active shared housing listings for older Adults in Allegheny County.

Start with the Area Agency on Aging Ombudsman Program

Call: 412-350-5791

Ombudsman are advocates who receive, investigate and resolve concerns related to health, safety, welfare and rights of the individuals who are residents of skilled and intermediate nursing homes, personal care homes and certified domiciliary care homes, and of older individuals in the community who are participants of services.

Do you have time to share with residents of long-term care facilities in Allegheny County? Be the voice they need by volunteering with DHS as an Ombudsman.